Customer Service Department

Colt uses a high quality print management software called PrintLeader for estimating, sales order entry, work order tickets, job scheduling, work in progress, production reports, invoicing, accounts receivable and cash receipts.

  • FTP site for easy and quick downloading
  • Online ordering
  • Rapid ReOrder ™

 

Department Staff

Brenda Hittle

Owner/Partner, Customer Service Manager

Brenda has been in the “printing world” her entire life! She grew up working in her father’s print shop and has been at Colt for over 6 years. She now manages our Customer Service Department.  That is a busy area of Colt, as you can imagine.

Brenda  also is responsible for our printing operating software program-Printleader. That program incorporates project estimating, sales order entry, work order tickets, job scheduling, work in progress, production reports, invoicing, accounts receivable and cash receipts.

Contact Brenda at extension 110

 

Leslie 

Estimator

Leslie has been at Colt for 16 years as a press operator, a customer service rep and most recently… our full-time estimator.

Estimating requires a thorough knowledge of the entire printing process, detailed knowledge of our PrintLeader operating software, as well as complete details of  a client’s project. Leslie’s experience, from studying printing in high school along with her 25 years of experience, make for a successful combination for the job-at-hand.

Contact Leslie at extension 125

 

Tim 

Lead Customer Service

extension 100

Ron

Customer Service

extension 102